Underage gambling policy.
Wagering with palmerbat is strictly for adults. It is an offence for a person under 18 years of age to open an account or to place a wager, and an offence to open an account or wager on behalf of a minor.
Minimum age
You must be at least 18 years old and physically located in Australia to hold an account or place a wager. This requirement reflects the Betting and Racing Act 1998 (NSW) and applies without exception.
How we verify age
Age is confirmed through identity verification at account opening, using government-issued identity documents under the AML/CTF Act 2006 (Cth) — not by self-declaration or a tick-box. No wager is accepted until verification is complete. palmerbat may request further documentation at any time and may suspend activity pending the outcome.
Preventing access by minors
- All marketing carries an 18+ message and is not directed at, or designed to appeal to, minors.
- We support player-protection and content-filtering tools (for example, family-filter software) that help parents and guardians block access to gambling content.
- Account credentials must be kept secure and must not be shared. Devices used to access the account should be protected from use by minors.
Advice for parents and guardians
If you share a device with a young person, use the operating-system and browser parental controls available to you, and consider third-party filtering software. Helpful guidance is available from Gambling Help Online.
If you suspect underage activity
If you believe a minor holds or is using an account, contact us immediately at support@palmerbat.com. We will investigate, suspend the account where appropriate, and refund verified deposits net of lawful deductions in accordance with our obligations.
Support
Gambling Help Online — 1800 858 858 · gamblinghelponline.org.au (24/7). National Self-Exclusion Register (BetStop) — betstop.gov.au.
Related sections
Responsible wagering · Self-exclusion and BetStop · Terms of service.
Effective date
Effective: 29 May 2026. Version 1.0.
Operated by Palmer Bookmaking Pty Ltd (ABN 89 154 794 411). Sports Bookmaker Licence 5521/2023/WB granted by the Racing New South Wales. Principal place of business: c/- Canterbury Raceway, 98 King Street, CANTERBURY NSW 2193. Contact: support@palmerbat.com.